How difficult is it to get the correct kid with a ticket which clearly indicates the flight, the flight number, and the destination to the right plane? You had ONE job.
"A horrified mother was presented with the wrong child at JFK airport - after bungling airline staff put her five-year-old son on a flight to Boston.
Maribel Martinez, 38, was waiting in New York for her son, Andy, to return home from a family visit in the Dominican Republic.
But after the mix-up, Andy ended up 214 miles away after another boy was mistakenly put on the plane to New York."
This is pathetic. Although not much more pathetic than the fact that surgeons need you to write the word, "no" on the knee not involved in surgery.
In both cases, it seems the individual who should be responsible is incapable of actually being responsible.
We cannot achieve the robot revolution soon enough. Humans are terrible at remembering anything of importance. A few leave their children in the car, forgetting to drop them at daycare; others, police officers, leave their guns, badges, and other important things in bathrooms, or simply lose them; here the simple act of getting a child on the correct plane becomes an epic fail.
Please bring on the robots, I am tired of the clowns.
"The other child had been carrying Andy's passport and was mistakenly put on the flight to New York - while Andy ended up in Boston.
This was despite the fact Ms Martinez had paid an extra $100 fee for a JetBlue representative to escort him onto the plane."
One hundred dollars well spent! I wonder what the negotiated payment is for an airline losing a child? I expect they have a maximum allowance just as they do with luggage. Maybe $400 or so? Probably. With a $100 deductible, which you prepaid! Look how easy that was.
"JetBlue refunded her $475 for the flight and also gave the family $2,100 in credit for future flights."
Future flights? They really think this family will ever fly JetBlue again? Wow! The power of optimism.
Well, all's well that ends well, as they say. He was reunited, and mom and son, went to Chuck E. Cheese for lunch. Either that or she took the stand in to lunch, the article doesn't say.